A great start – then…
A good friend’s eldest daughter works as part of a large marketing team in big corporate. I’ll refer to her as Claire. Claire commented on how well working remotely had been handled back in March.
The CEO had consistently shown she really valued her staff. She held a strong belief in their wellbeing.
From the outset, when Melbourne first entered lockdown Claire said that good practices had been put in place. Staff were genuinely engaged in how to best stay connected. They had a say in how new protocols should be shaped and implemented. Despite the separation, work had a good feel about it.
Fast forward to the present. Claire has been feeling under the pump for the past month. She is being driven hard, regularly pulling 14 hour days. Her resilience has taken a hit.
Why the change?
I’m in no position to comment on the details of Claire’s circumstances. Her story, however, made me think about the need for leaders to be in tune with their core.
Our core values and beliefs. How these should drive everything we implement on the ground. The stuff which directly impacts those we lead.
Step by step
The past six to eight months has certainly been a tough gig. So many problems needing a solution. The goalposts seem to keep changing…and changing. Trying to do the right thing – to ensure your colleagues are feeling supported is incredibly hard in such an environment.
A suggestion. Try this thought process. Do it with intent. Take your time:
You can them use these principles to direct your practices or to review the existing ones.
As an example, here’s how our thought bubbles might read:
“I value my staff. I believe resilience is important for their wellbeing and ability to work effectively. I also believe work – life balance is crucial. I think we need some principles around working hours and I reckon clarity is a super important principle to guide how we communicate with staff”
Do this, act on it – consistently, without fail, and your leadership will have integrity written all over it.
It should give you confidence and a sense of purpose in how you go about taking the lead in this constantly changing environment.
Claims of decisions based on expediency; ‘jobs for the boys’, nepotism etc, don’t hold when this is your way.
The negative emotion associated with questioning like this is removed. Your ability to create a positive climate will be enhanced. A happier staff more likely.
So strengthen your core. It’ll further improve your leadership posture. Know it’s integral in your desire to build resilience in those you lead.